Messed up the booking, no parking, refused to move bags from one room to the replacement room, no kettle in rooms, no telephones in rooms, no compendium (information booklet), reception not 24 hours, noisy road, special meals noted months ahead for restaurant are replaced with "sorry, next time if I knew in advance I could have done something better", SEK$395 charge for 3 (!) glasses of set wines, you can hear people walking around the rooms above your head at night etc. Need I go on..... I have nothing pleasant to say about this hotel apart from their rooms are nicely decorated (well, if you excuse the fake flowers). Don't bother. You might as well hire a campervan, you'd have a more pleasant experience.